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PRIVACY POLICY

Privacy Policy
Effective Date: 15th May 2025
The Greendale Oak
Budby Road, Cuckney, Mansfield, Notts, NG20 9NQ
Call us: 01623 844441
Website: www.greendaleoak.co.uk

1. Introduction

This privacy policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or get in touch with us. We’re committed to safeguarding your privacy and ensuring your data is handled properly and legally.

2. What Information We Collect

We may collect the following information:

  • Name, email address, and phone number (e.g. through contact forms or bookings)

  • Booking preferences and special requests

  • IP address and browser information (through cookies)

  • Any information you voluntarily share with us via forms or emails

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Process and manage bookings or reservations

  • Improve our website and services

  • Send updates if you’ve opted in (e.g. upcoming events or news)

We will never sell or rent your information to third parties.

4. Cookies

Like most websites, we use cookies to help improve your browsing experience. These may collect anonymous data about how you use our site (e.g. which pages are visited), but nothing personally identifiable unless you submit a form.

You can choose to disable cookies via your browser settings at any time.

5. How We Store and Protect Your Data

Any data you provide is stored securely and only accessed by authorised staff. We take appropriate steps to protect it from unauthorised access, misuse, or loss.

6. Third-Party Services

If you make a booking through a third-party platform (e.g. ResDiary), please refer to their privacy policies for information on how they manage your data.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (unless legally required to retain it)

  • Withdraw consent where applicable

To exercise any of these rights, just contact us using the details below.

8. Contact Us

If you have any questions about this privacy policy or how your data is handled, feel free to reach out:

The Greendale Oak
Budby Road, Cuckney, Mansfield, Notts, NG20 9NQ
Call us: 01623 844441

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